Contact & Support

We're here to help — reach us via email, Discord, or the form below

Email Support

Send us an email and we'll respond within 2 business days — usually much faster.

Discord Community

Join our Discord server to connect with other ShipKit users and get quick answers.

GitHub Issues

Report bugs or request features by opening an issue on our GitHub repository.

Status & Incidents

Check our status page to see if there are any ongoing issues or maintenance windows.

Send us a Message

📞 Response Times

Email SupportTypically within 2 hours

Discord/CommunityUsually within 30 minutes

Business HoursMonday–Friday, 9 AM–5 PM UTC

Average ResponseUsually within 24 hours

Quick Tip: Check our FAQ section on the homepage for answers to common questions.