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Privacy Policy

Last updated: March 8, 2026

1. Introduction

ShipKit ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains our data practices and how we handle your information when you visit our website, purchase our Product, or interact with our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account or purchase ShipKit, we collect your name, email address, payment information, and company details.
  • Communication Data: If you contact our support team, we collect the content of your messages, attachments, and any information you choose to share.
  • Feedback: We may collect feedback, suggestions, and testimonials you provide.

2.2 Automatically Collected Information

  • Log Data: IP address, browser type, referring/exit pages, operating system, pages visited, and time spent on pages.
  • Cookies and Similar Technologies: We use cookies to enhance your experience and understand how you interact with our website.
  • Device Information: Device type, unique identifiers, and other technical information.

2.3 Third-Party Information

When you authenticate via OAuth (Google, GitHub), we receive information from those providers in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve ShipKit
  • To process payments and send invoices/receipts
  • To send account notifications and support communications
  • To analyze usage patterns and improve our Product
  • To comply with legal obligations
  • To prevent fraud and maintain security
  • To send marketing communications (only with your consent)

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We use third-party services to operate our business:

  • Payment Processors: LemonSqueezy and Stripe process payments and store billing information.
  • Database Services: Supabase stores your account data and usage information.
  • Email Services: AWS SES sends transactional emails on our behalf.
  • Analytics: We may use analytics services to understand usage patterns.

4.2 Legal Requirements

We may disclose your information if required by law or if we believe that such disclosure is necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms of Service
  • Protect our rights, privacy, safety, or property
  • Protect against fraud or security threats

4.3 Business Transfers

If ShipKit is sold, merged, or acquired, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data by contacting us at support@shipkit.online.

6. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your information. However, no security system is impenetrable, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • GDPR (EU): Access, rectification, erasure, data portability, and restriction of processing
  • CCPA (California): Access, deletion, and opt-out of data sales
  • Other Regions: Similar rights may apply based on local laws

To exercise these rights, contact us at support@shipkit.online.

8. Cookies and Tracking

We use cookies to enhance your experience. You can control cookie settings in your browser. Disabling cookies may impact functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

ShipKit is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that a child has provided us with information, we will delete it promptly.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@shipkit.online
Web: Contact us

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Last updated" date at the top of this page.